Video podcast 34 is the third in a series of five videos exploring the role of change management when implementing a learning technology strategy; such as e-learning courseware, a Learning Management System, webinar, social media or a video platform for performance support. This video examines an learning and development or training department functional perspective to managing change. It explores 5 areas of impact:

• Team readiness to use technology
• The LMS
• Learning assessment
• Striving for excellence
• Preparing managers and learners

Why not download this free training resource from iTunes.

Or read the transcript

Or watch the entire free tutorial series on our YouTube Channel (video podcast 34 is embedded below)

One of the main reasons for having a Learning Management System (LMS) is the reporting function. Reports are used to assess e-learning uptake, Return on investment (ROI) and to justify an LMS upgrade. They are also utilised to provide evidence that a user has completed the training that has been assigned to them.

Compulsory doesn’t mean ‘compulsory’ if there is no consequence

There is no point communicating an e-learn is compulsory to complete if the feedback loop is not acted upon. Run weekly reports, and use the ‘chain of command’ to communicate non-completions. If required, write a policy that clearly articulates what occurs to staff, should compulsory e-learning not be completed.

Failure to act upon non-completions results in weakening the message behind what is considered by the business to be important, mandatory learning. It also creates risk associated with failing to demonstrate that legislated training has occurred.

“There’s something wrong with the system”

Depending upon the maturity of your LMS implementation, and the stability of your IT operating system, there can be times when staff have completed an e-learning module but the system has not registered completion. Under these circumstances, it is important to take a balanced view – a stand of giving the staff member the benefit of the doubt, and of checking to ensure they have understood the topic. Consider asking the staff member questions about the e-learning content. Check their understanding before closing the e-learning course from the ‘back end’ LMS database.

Video podcast 33 is the second in a series of five videos exploring the role of change management when implementing a learning technology strategy; such as e-learning courseware, a Learning Management System, webinar, social media or a video platform for performance support. This video examines an organisational perspective to managing change, including corporate, not-for-profit and training provider prespectives.

Why not download this free training resource from iTunes.

Or read the transcript

Or watch the entire free tutorial series on our YouTube Channel (video podcast 33 is embedded below)

Video podcast 32 is the first of a series of five videos exploring the role of change management when implementing a learning technology strategy; such as e-learning courseware, a Learning Management System, webinar, social media or a video platform for performance support.

Why not doenload this free training resource from iTunes.

Or read the transcript

Or watch the entire free tutorial series on our YouTube Channel (video podcast 32 is embedded below)